What is e-gov.az and why you should use it
If you are a citizen or an entrepreneur in Azerbaijan, you might have heard of e-gov.az, the national e-government portal. But what is it exactly and how can it help you? In this article, we will explain what e-gov.az is, what are its benefits, how to use it, and what are some of the services it offers. By the end of this article, you will have a better understanding of how e-gov.az can make your life easier and more convenient.
Introduction
E-government is the use of information and communication technologies (ICT) to deliver public services, improve public administration, and enhance public participation and collaboration. E-government can improve the efficiency, transparency, accountability, and accessibility of public services, as well as reduce costs, corruption, and bureaucracy.
eqov.az
Azerbaijan has been implementing e-government initiatives since 2005, when the State Program on Development of Communication and Information Technologies was adopted. In 2010, the State Agency for Public Service and Social Innovations under the President of the Republic of Azerbaijan (ASAN) was established to coordinate and oversee the development of e-government in the country. In 2013, the national e-government portal, e-gov.az, was launched to provide a single point of access to various public services for citizens and entrepreneurs.
What is e-gov.az
E-gov.az is the official website of the national e-government portal of Azerbaijan. It is a platform that allows users to access different public services online, without having to visit physical offices or fill out paper forms. Users can also use the portal to communicate with public authorities, provide feedback, make suggestions, file complaints, or participate in decision-making processes.
E-gov.az offers more than 600 services from over 50 public institutions, covering various areas such as social security, health care, education, employment, taxation, customs, trade, licensing, permits, voting, petitions, and more. Users can access these services by using different methods of authentication, such as ID card number, ASAN login, mobile ID, or electronic signature.
What are the benefits of e-gov.az
Using e-gov.az has many advantages for both citizens and entrepreneurs. Some of these benefits are:
Convenience: Users can access public services anytime and anywhere, using any device with an internet connection.
Time-saving: Users can avoid long queues, traffic jams, or unnecessary trips to public offices.
Cost-saving: Users can save money on transportation, printing, postage, or other fees associated with traditional service delivery.
Quality: Users can receive accurate, reliable, and up-to-date information and services from public authorities.
Transparency: Users can track the status of their applications or requests online and receive notifications via email or SMS.
Accountability: Users can report any problems or errors they encounter while using the portal and receive prompt responses from public authorities.
Participation: Users can express their opinions, ideas, or concerns on various public issues and influence policy-making processes.
Collaboration: Users can cooperate with other users or public authorities on common projects or initiatives.
How to use e-gov.az
To use e-gov.az effectively, users need to follow some simple steps Here is the continuation of the article:
How to register and log in to e-gov.az
To use most of the services on e-gov.az, you need to register and log in to the portal. Registration is free and easy, and you can choose from different methods of authentication. Here are the steps to register and log in:
Go to the homepage of e-gov.az and click on the "Log in" button at the top right corner.
Select the method of authentication you prefer. You can use your ID card number, ASAN login, mobile ID, or electronic signature.
Enter your credentials and click on the "Log in" button.
If you are using the portal for the first time, you will be asked to fill out a profile with your personal information, such as name, surname, date of birth, email, phone number, etc.
After completing your profile, you will be able to access the portal and use the services.
If you have any problems or questions during the registration or login process, you can contact the portal's support center by phone (012 919), email (info@e-gov.az), or online chat.
Elektron Hökumət Portalı
Elektron xidmətlərin ümumi siyahısı
E-Government Portal
Elektron hökumət Reyestr və aktlar
Elektron qaimə üçün vergilər sistemi
Elektron gömrük bəyannaməsi
Elektron hesab səhifəsi
Elektron vəkil informasiya sistemi
Elektron xəstəlik vərəqəsi
Elektron Epikriz
Elektron kabinetin mobil tətbiqi
Elektron Tabib mobil tətbiqi
Elektron arayışlar
Elektron iştirakçılıq
Elektron Əməkdaşlıq
Rəqəmsal İnkişaf və Nəqliyyat Nazirliyi
Rəqəmsal inkişaf strategiyası
Rəqəmsal Jurnalistikaya doğru proqramı
Rəqəmsal Hökumət təşviqat proqramı
Rəqəmsal kibergigiyena konfransı
Əmək və Əhalinin Sosial Müdafiəsi Nazirliyi
Əmək müqaviləsi bildirişləri
Əmək qabiliyyətinin müvəqqəti itirilməsi müavinəti
Əmək müqaviləsi haqqında bildirişlərin verilməsi
Pensiya kalkulyatoru e-xidməti
Sığortaolunanın onlayn qeydiyyatı
Mühüm keçidlər e-xidməti
Maliyye uçot sistemi e-xidməti
Müraciətlar e-xidməti
Bank və Sığorta xidmətləri e-xidməti
Biznes qurmaq üçün rahat şərait yaratmaq e-xidməti
Mecburi dövlët sosial sığortası üzrë hesabatların tǝqdim edilmǝsi e-xidmǝti
Gömrük ödǝnişlǝri vahid platforma üzǝrindǝn hǝyata keçirilǝcǝk e-xidmǝti
Dayanıqlı İnkişaf Mǝqsǝdlǝri Azǝrbaycanda e-xidmǝti
Milli İnformasiya Portalı e-xidmǝti
Milli Arxiv İdarǝsi e-xidmǝti
Milli strategiya Azǝrbaycan 2030 e-xidmǝti
Müdafiǝ Sǝnayesi Nazirliyi e-xidmǝti
Müvǝqqǝti ǝlillik üzrǝ hesab cǝdvǝli e-xidmǝti
Müasir innovasiyalar sahǝsindǝ yaradıcı vǝ innovativ cǝmiyyǝt e-xidmǝti
Nizamnamě fondunda dövlět payı olan hüquqi şěxslěrin balansında olan limitděn vě tělěbatdan artıq minik avtomobillěrinin vě digěr něqliyyat vasitělěrinin satışı e-xidměti
Sahibkar xidmětlěri e-xidměti
Sěhiyyě Nazirliyi e-xidmětlěri
Sosial Müdafiye Nazirliyi e-xidmětlěri
Vahid elektron imza sistemi e-xidměti
Vahid elektron öděniş sistemi e-xidm
How to access different services on e-gov.az
Once you are logged in to e-gov.az, you can access different services from various public institutions. You can browse the services by category, such as services for citizens, services for entrepreneurs, services not requiring registration, etc. You can also search for a specific service by using the search box at the top of the page.
To access a service, you need to click on its name and follow the instructions on the screen. Depending on the service, you may need to provide some information, upload some documents, make some payments, or sign some agreements. You can also track the status of your applications or requests online and receive notifications via email or SMS.
Some examples of services that you can access on e-gov.az are:
Services for citizens: You can apply for social security and health care benefits, enroll in education and training programs, register for e-voting and e-petitions, and more.
Services for entrepreneurs: You can register your business and pay taxes online, access customs and trade information, apply for e-licensing and e-permits, and more.
How to use the e-participation and e-collaboration features on e-gov.az
E-gov.az is not only a platform for accessing public services, but also a platform for engaging with public authorities and other stakeholders on various public issues. You can use the e-participation and e-collaboration features on e-gov.az to communicate with public officials, provide feedback, make suggestions, file complaints, or participate in decision-making processes.
Some examples of e-participation and e-collaboration features that you can use on e-gov.az are:
E-consultations: You can participate in online consultations on draft laws, regulations, policies, or strategies that are open for public input. You can read the documents, leave comments, vote on proposals, or submit your own ideas.
E-petitions: You can create or sign online petitions on issues that matter to you or your community. You can also monitor the progress of your petitions and see how public authorities respond to them.
E-forums: You can join online forums where you can discuss various topics with other users or public officials. You can also create your own topics or polls and invite others to join.
E-projects: You can participate in online projects that aim to solve common problems or improve public services. You can also initiate your own projects or join existing ones.
Here is the continuation of the article:
Examples of e-gov.az services
In this section, we will provide some examples of the services that you can access on e-gov.az, grouped by categories. This is not an exhaustive list, but rather a sample of the most popular or useful services for citizens and entrepreneurs.
Services for citizens
If you are a citizen of Azerbaijan, you can use e-gov.az to access various services related to your social security, health care, education, employment, and civic rights. Here are some examples:
Social security and health care
You can use e-gov.az to apply for different types of social security and health care benefits, such as pensions, disability allowances, unemployment benefits, maternity benefits, child benefits, etc. You can also check your eligibility, calculate your payments, update your information, or report any changes in your situation.
Some of the services that you can access in this category are:
Service name
Description
Application for pension
You can apply for a pension online by filling out a form and uploading the required documents. You can also check the status of your application or appeal any decisions.
Application for disability allowance
You can apply for a disability allowance online by filling out a form and uploading the required documents. You can also check the status of your application or appeal any decisions.
Application for health insurance
You can apply for health insurance online by filling out a form and uploading the required documents. You can also check the status of your application or appeal any decisions.
Online appointment with a doctor
You can book an appointment with a doctor online by choosing a hospital, a specialty, and a date and time. You can also cancel or reschedule your appointment online.
Online prescription and pharmacy service
You can get an online prescription from your doctor and order your medicines online from a pharmacy. You can also track your order and pay online.
Education and employment
You can use e-gov.az to access various services related to your education and employment, such as enrolling in schools or universities, applying for scholarships or grants, registering for exams or courses, finding jobs or internships, etc. You can also check your qualifications, update your resume, or report any changes in your situation.
Some of the services that you can access in this category are:
Service name
Description
Application for admission to higher education institutions
You can apply for admission to higher education institutions online by filling out a form and uploading the required documents. You can also check the status of your application or appeal any decisions.
Application for scholarships or grants
You can apply for scholarships or grants online by filling out a form and uploading the required documents. You can also check the status of your application or appeal any decisions.
Registration for exams or courses
You can register for exams or courses online by choosing a subject, a date and time, and a location. You can also cancel or reschedule your registration online.
Online learning platform
You can access an online learning platform where you can find various courses, lectures, videos, quizzes, etc. on different topics. You can also interact with other learners or instructors online.
Here is the continuation of the article:
Online job portal
You can access an online job portal where you can find various job or internship opportunities, apply online, and track your applications. You can also upload your resume, update your profile, or receive job alerts.
E-voting and e-petitions
You can use e-gov.az to access various services related to your civic rights, such as voting in elections or referendums, creating or signing petitions, or participating in consultations. You can also check your voter registration, update your information, or report any issues.
Some of the services that you can access in this category are:
Service name
Description
E-voting
You can vote online in elections or referendums by using your ID card number, mobile ID, or electronic signature. You can also check the results of the voting online.
E-petitions
You can create or sign online petitions on issues that matter to you or your community. You can also monitor the progress of your petitions and see how public authorities respond to them.
E-consultations
You can participate in online consultations on draft laws, regulations, policies, or strategies that are open for public input. You can read the documents, leave comments, vote on proposals, or submit your own ideas.
Services for entrepreneurs
If you are an entrepreneur in Azerbaijan, you can use e-gov.az to access various services related to your business activities, such as registering your business and paying taxes online, accessing customs and trade information, applying for e-licensing and e-permits, etc. You can also check your obligations, update your information, or report any changes in your situation.
Some of the services that you can access in this category are:
Business registration and taxation
You can use e-gov.az to register your business online by filling out a form and uploading the required documents. You can also pay your taxes online by using different methods of payment, such as bank transfer, credit card, or mobile wallet. You can also check your tax balance, file your tax returns, or apply for tax exemptions.
Some of the services that you can access in this category are:
Service name
Description
Online business registration
You can register your business online by filling out a form and uploading the required documents. You can also check the status of your registration or appeal any decisions.
Online tax payment
You can pay your taxes online by using different methods of payment, such as bank transfer, credit card, or mobile wallet. You can also check your tax balance, file your tax returns, or apply for tax exemptions.
Online tax calculator
You can use an online tax calculator to estimate your tax liabilities based on your income and expenses. You can also compare different tax regimes and scenarios.
Here is the continuation of the article:
Customs and trade
You can use e-gov.az to access various services related to customs and trade, such as obtaining customs clearance, paying customs duties, applying for certificates of origin, accessing trade agreements, etc. You can also check your obligations, update your information, or report any changes in your situation.
Some of the services that you can access in this category are:
Service name
Description
Online customs clearance
You can obtain customs clearance online by filling out a form and uploading the required documents. You can also check the status of your clearance or appeal any decisions.
Online customs payment
You can pay your customs duties online by using different methods of payment, such as bank transfer, credit card, or mobile wallet. You can also check your customs balance, file your customs declarations, or apply for customs exemptions.
Online certificate of origin
You can apply for a certificate of origin online by filling out a form and uploading the required documents. You can also check the status of your application or appeal any decisions.
Online trade information
You can access trade information online, such as trade agreements, tariffs, quotas, rules of origin, etc. You can also search for trade partners or opportunities.
E-licensing and e-permits
You can use e-gov.az to access various services related to e-licensing and e-permits, such as applying for licenses or permits, paying fees, renewing or canceling licenses or permits, etc. You can also check your obligations, update your information, or report any changes in your situation.
Some of the services that you can access in this category are:
Service name
Description
Online license application
You can apply for a license online by filling out a form and uploading the required documents. You can also check the status of your application or appeal any decisions.
Online permit application
You can apply for a permit online by filling out a form and uploading the required documents. You can also check the status of your application or appeal any decisions.
Online license and permit payment
You can pay your license and permit fees online by using different methods of payment, such as bank transfer, credit card, or mobile wallet. You can also check your balance, file your reports, or apply for exemptions.
Online license and permit renewal or cancellation
You can renew or cancel your license or permit online by filling out a form and uploading the required documents. You can also check the status of your renewal or cancellation or appeal any decisions.
Conclusion
E-gov.az is a valuable resource for citizens and entrepreneurs in Azerbaijan who want to access public services online, communicate with public authorities, and participate in public affairs. E-gov.az offers more than 600 services from over 50 public institutions, covering various areas such as social security, health care, education, employment, taxation, customs, trade, licensing, permits, voting, petitions, and more. E-gov.az also provides e-participation and e-collaboration features that allow users to express their opinions, ideas, or concerns on various public issues and influence policy-making processes.
If you want to use e-gov.az effectively, you need to register and log in to the portal using different methods of authentication. You can then browse or search for the services you need and follow the instructions on the screen. You can also track the status of your applications or requests online and receive notifications via email or SMS. You can also use the e-participation and e-collaboration features to communicate with public officials or other users on various topics.
E-gov.az is a platform that aims to make your life easier and more convenient by providing you with online access to public services and public participation. By using e-gov.az, you can save time, money, and effort while receiving quality service from public authorities. You can also contribute to the improvement of public services and public policies by providing feedback, suggestions, complaints, or petitions.
We hope that this article has helped you understand what e-gov.az is and how to use it. If you have any questions or comments about e-gov.az, please feel free to contact us through our support center or our social media channels. We would love to hear from you and help you with any issues you may have.
Thank you for reading this article and for using e-gov.az. We hope that you will enjoy the benefits of e-government and e-participation in Azerbaijan.
FAQs
Here are some of the frequently asked questions about e-gov.az and their answers:
What is the difference between e-gov.az and ASAN?
ASAN is the State Agency for Public Service and Social Innovations under the President of the Republic of Azerbaijan, which is responsible for coordinating and overseeing the development of e-government in the country. E-gov.az is the national e-government portal, which is one of the projects implemented by ASAN to provide online access to public services for citizens and entrepreneurs.
Is e-gov.az secure and reliable?
E-gov.az is secure and reliable, as it uses advanced encryption and authentication technologies to protect the users' data and transactions. E-gov.az also complies with the national and international standards and regulations on data protection, privacy, and security.
How can I get an electronic signature or a mobile ID?
An electronic signature or a mobile ID is a digital credential that allows you to authenticate yourself online and sign documents electronically. You can get an electronic signature or a mobile ID from the ASAN service centers or from the authorized providers. You can find more information on how to get an electronic signature or a mobile ID on e-imza.gov.az or mobilid.gov.az.
What if I forget my password or username?
If you forget your password or username, you can use the "Forgot password" or "Forgot username" links on the login page of e-gov.az. You will need to enter your email address or phone number and answer some security questions to reset your password or retrieve your username.
How can I provide feedback or suggestions on e-gov.az?
You can provide feedback or suggestions on e-gov.az by using the "Feedback" button at the bottom of the page. You can also contact us by phone (012 919), email (info@e-gov.az), or online chat. We appreciate your feedback and suggestions and we will use them to improve our services and user experience.
44f88ac181
Comments